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Steps to check if Facebook is down!

Here are a few basic steps you can follow to make sure Facebook is really down and the problem is not with your computer or internet connection.

Step 1: Check this website

1. Add this website to your favorites and verify if other users in your country/city are having any issues with Facebook.

Step 2: Try different websites

1. If you cannot connect to other websites chances are you are having computer/internet problems.  Try rebooting your computer, modem and router.  If this doesn’t fix the issue you should probably call your internet service provider.

Step 3: Call a friend

1. If you know someone that is using the same internet service provider give him/her a call to see if they can connect to Facebook.

Step 4: Ping

1. Send out a ping command to see if the Facebook server is responding. 
1. Click on start, run and type CMD, this will open a black window.
2. Type ping Facebook.com.  You should see results like the following

2. If the ms results are very high there is an issue with either your computer, the route in between or the destination.

Step 5: Name Resolution

1. Send out a nslookup command to see if you can resolve the Facebook.com into its IP address.
1. Click on start, run and type CMD, this will open a black window.
2. Type nslookup Facebook.com.  You should see results like the following

2. If you do not get a similar reply, you are probably having issues with your local DNS cache or your ISP’s DNS.  You should try clearing your cache to see if this resolves the issue.  After performing this command try connecting to Facebook, if the website is still not loading you can try calling your internet provider to setup their DNS server addresses on your computer or to see if they are having issues with their DNS server.
1. To clear your cache you need to click on start, run and type CMD, this will open a black window.
2. Type ipconfig /flushdns .  You should see results like the following

Step 6: Proxies

1. Try connecting to a proxy server.  Do a search on google for “proxy servers” and find a working one.  I will be writing another post on this subject so stay tuned!

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Recent Comments

iram - 15 Feb 2012, 04:19

Why is fb down? How long before u fix it?

robert - 07 Feb 2012, 10:39

thank you! clearing the dns cache fixed my problem.

Catherine Cleckler - 07 Feb 2012, 09:09

Facebook is currently down in clanton alabama.anyone know for how long the site will be down for and i also heard that alll facebook members where gonna be required to use the new timeline app within the next 2 weeks or else u will not be able to use ur fb acct. unless u have this app.much luck to u all.miss my fb. :(

pinoy - 29 Jan 2012, 11:42

P:\>ping facebook.com

Pinging facebook.com [66.220.149.11] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 66.220.149.11:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Suzi - 25 Jan 2012, 00:22

Cant see my comments on my status I get my notifications so I know I have comments but can't see them

lillian - 31 Dec 2011, 15:25

I cant access facebook at all since New Years Eve

olene rogers - 30 Dec 2011, 22:32

Cant leave comment on facebook pics. If I click like it takes me to a blank screen. Have trouble loading & posting pics on facebook. Same old problems..

sdickson - 17 Dec 2011, 15:32

please email updates

Debbie H - 13 Dec 2011, 11:48

Lost my profile pics last night and haven't been able to even open the login page of Facebook today from Birmingham. Mobile is fine though - and it appears that many of my local FB friends are still posting??? :-(

Steve - 13 Dec 2011, 10:49

facedown in Norwich, no access all day

emily - 13 Dec 2011, 08:22

facebook down in london

susan gotwalt - 20 Nov 2011, 15:14

facebook is down

Brad - 13 Nov 2011, 17:38

Facebook down in Harrogate, UK, when trying to log in I am getting the message: Error, Sorry, something went wrong. We're working on getting this fixed as soon as we can. Also the past 2 days, my notifications have been refusing to appear, and comments have not been appearing either.

Wanda Pollard - 13 Nov 2011, 15:08

I am not getting any messages on facebook...it says I have 23 messages since I last looked and it keeps going higher. Don't know what to do.

louisa - 10 Nov 2011, 10:16

facebook down in kent england